Certificação Galileo para agentes de viagens e particulares

Sulforma has a private training partnership with Travelport Portugal for more than 10 years, with the purpose of providing training to Travel Agents, Tourism Schools, Universities, and Individuals, in all courses related to Travelport+ (Galileo).

 

The training that has been provided, allowed the agents involved to develop/improve their Know How and Skills, improving the quality of services provided to their customers and thus present a service of Excellence. This differentiating factor has allowed Portugal to maintain and grow its market share with new travel agencies.

Portugal has the biggest market share in Europe, with around 75% of Agencies using Travelport+ (Galileo).

What do we offer you?

The same way Sulforma has been doing it very successfully in Portugal over more than a decade, we will provide you with a proper paid online training in English and initially focusing on the new Travelport+ (Galileo) Agents/Users, allowing you to use the GDS quickly and to take the best of it, to your Customers and your Business.

Price: 350€ | 310£

Objectives

Exclusive course for Travelport Certification aimed at providing trainees with the basic knowledge needed to prepare flight bookings and calculate their price. By the end of this training participants will be able to:

Consult flight availabilities

Create booking files, including special services and other optional elements

Make changes to booking files

Consult fare rules - changes and cancellations

Calculate a booked itinerary price using different types of fares

Make trip quotes

Issue e-tickets

Programme content

Introduction:

Sign On, Pseudo City Code, GTID

Familiarisation with the system: Smartpoint

Encode and decode

Scrolling

Booking file creation:

Timetable inquiry: frequency of flights and flight availability

Booking file mandatory fields

Optional fields

APIS

Special services and seat assignment

Booking file changes/cancellations

Status Codes update

Viewtrip

Queues – brief approach

Fares:

Fare rules consultation - changes and cancellations restrictions

Fare Quote - different fare quote commands

Branded Fares

Types of passengers (adult, child, infant)

Fare Shopping

Trip Quote

Ticket issuance:

Mandatory modifiers

Optional modifiers

Tins report

Assisted Ticketing

Others:

Means of consultation: MyTravelport, Help

We will have weekly starting training according with the calendar.

You can book your training by sending an email to Este endereço de email está protegido contra piratas. Necessita ativar o JavaScript para o visualizar. , or by phone 00351967261937

Now, no more excuses for not being a Travelport+ (Galileo) expert user and to get your bookings flying.

Let’s do it!

A via para a Certificação Galileo

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